AI customer support
Full support.
No support team.
Ensoras answers your customers from your real store data, around the clock, and loops you in only when it matters. One store runs 1,100 questions a month this way, with no one on support.
No credit card required. Live in 10 minutes, and if it's ever unsure, it escalates to your team.
Works with your stack.
Live in 10 minutes, not 10 weeks.
Connect your channels
Forward your support email, or add the chat widget to your site. That's it.
Connect your data
Stripe, Shopify, WooCommerce, Intercom, and more. Upload your docs and you're done, no training needed.
Conversations start resolving
Ensoras reads every message, pulls real data, and replies on its own. You can review drafts first, or let it handle everything.
"Found the issue. Billing corrected, confirmation sent to your email."
Ensoras writes the draft, you review it, then it sends.
You set the rules, and Ensoras handles the rest. When it's not sure, it escalates.
On Shopify or WooCommerce? We have native plugins.
1,100 customer questions a month, handled automatically. We don't have a support team anymore.
Built to run without you.
Not a chatbot you babysit. Ensoras answers from your real store data, on the rules you set, and comes to you only when it should.
It handles the customers. You handle the store.
Set your rules in plain English. Choose whether Ensoras replies on its own or waits for your approval. It escalates to you only when it should, not before.
Real answers, not "check your email."
Ensoras reads your real orders, products, and policies, and connects to the tools you already run on. Every reply comes from your actual data, in your brand's voice and your customer's language.
Free to start, no code.
Connect your store and Ensoras already knows it, no import, no training. Read-only and safe by default. Free for your first 30 conversations a month, every feature included.
Everything included in every plan
Plain-English workflows, instant actions, a knowledge base that reads your docs, a live dashboard, unified email, a branded chat widget, a full view of every conversation, inbox noise filters, teams and roles, auto triage, 30+ integrations, and brand-voice guardrails.
Safe by design, not by badge.
Ensoras runs your customer conversations, so it has to be trustworthy in how it works, not just in what it claims.
Read-only until you say otherwise
Ensoras starts with read-only access. It answers from your orders, products, and policies right away, and only takes actions like refunds once you turn that on.
It checks who it is talking to
Before sharing any order or account detail, Ensoras verifies the customer's identity. One shopper never sees another shopper's data.
Every action is on the record
Every reply Ensoras sends and every action it takes is written to an audit trail you can review whenever you want.
Your rules, your words,
zero busywork.
Tell Ensoras what to do in plain English. It reads every conversation, pulls real customer data, and follows your instructions. No flowcharts, no decision trees, just write what you mean.
"If a customer seems frustrated or mentions canceling, tag the conversation as urgent, notify the team on Slack, and assign it to a senior agent."
"Always check the customer's subscription status and past conversations before replying. Never offer a discount or credit unless the customer has been with us for at least 3 months."
"When someone asks about pricing or enterprise features, send them a link to book a demo and tag the conversation for sales follow-up."
Everyone else bills per resolution.
We charge one flat price.
Most support tools add a fee for every ticket their tool closes, so your bill climbs exactly when you are busiest. Ensoras is a flat monthly price with your conversations included. The number you see is the number you pay, on a quiet Tuesday and on Black Friday.
Plans and prices live on the Shopify App Store.
Common questions
Ensoras only answers using your docs and data. When it isn't confident, it escalates to your team with the full conversation context. You can also review every draft before it sends or set specific rules for when to escalate.
It takes real actions. Ensoras can process refunds, update subscriptions, tag and route conversations, notify your team on Slack, and trigger webhooks. You define what it's allowed to do through plain-English workflow rules.
Yes. Ensoras connects to Stripe, Zendesk, Intercom, Shopify, WooCommerce, and 30+ other platforms. It pulls live customer data during every conversation so replies are accurate and personalized.
Yes. Ensoras detects the customer's language and replies in the same language automatically. Your docs and rules can stay in English.
It can. Ensoras includes its own inbox, email channel, and chat widget. But if you already use Zendesk or Intercom, it works alongside them too.
Under 10 minutes. Forward your support email or add the chat widget, connect your tools, upload your docs. No training, no fine-tuning, no onboarding calls required.
You get a heads-up before you run out. Ensoras keeps working, and you can upgrade your plan in one click. No downtime, no lost conversations.
The free plan includes 30 conversations per month with every feature unlocked. No credit card required, cancel anytime.
Start resolving conversations today.
Free plan, no credit card, live in under 10 minutes.